Privacy Policy

Last updated: August 13, 2025

This Privacy Policy describes how Gulf Coast Synthesis, LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, download our software, or make a purchase from www.gulfcoastsynthesis.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, and email.
• Order information including your name, billing address, payment confirmation, email address, and phone number.
• Customer support information including the information you choose to include in communications with us.

Information Collected by our Software

When you install and use our software products (e.g., "Spectral Synthesizer"), the software communicates with our servers for the purpose of license validation. This involves collecting:

• Your license key.
• A unique, anonymous device identifier.

Our software does not check for updates automatically or collect any other form of usage data or telemetry.

Information We Collect through Cookies and Tracking Technologies

We automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we use cookies and similar technologies. Usage Data may include your IP address, browser type, device information, and information about how you navigate our Site. We use this for:

• Website Analytics: We use Google Analytics to understand how visitors engage with our Site.
• Advertising: We use tracking pixels from services like Meta (Facebook/Instagram) and Google Ads to measure the effectiveness of our advertising campaigns and to deliver targeted ads.

Information We Obtain from Third Parties

We obtain information about you from our Merchant of Record and payment processor, Lemon Squeezy, who collects payment information (e.g., credit card information, billing address) to process your payment and fulfill your order.

How We Use Your Personal Information

• Providing Products and Services: To process your payments, fulfill your orders, deliver software downloads and license keys, and validate your license.
• Marketing and Advertising: If you provide your explicit consent (for example, by checking a box at checkout), we may use your email address to send you marketing and promotional communications. You can opt-out at any time. We also use Usage Data to show you advertisements for our products.
• Security and Fraud Prevention: To detect and prevent fraudulent, illegal or malicious activity.
• Communicating with you: To provide you with customer support and improve our Services.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties, including:

• With our Merchant of Record, Lemon Squeezy, who performs payment processing and order fulfillment services on our behalf.
• With analytics and advertising partners, such as Google and Meta, to help us analyze website traffic and deliver targeted advertising.
• In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, or to protect the rights of our users and our business.

We do not "sell" your personal information in the traditional sense. However, the use of advertising cookies may be considered "sharing" under certain privacy laws, which you can control via your browser settings.

Your Rights and Choices

Depending on where you live, you may have rights in relation to your personal information, such as the right to access, correct, or delete the data we hold about you. You may exercise any of these rights by contacting us. We will not discriminate against you for exercising any of these rights.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, please email us at: will@gulfcoastsynthesis.com